Cookie Policy

Last updated: January 2025

This Cookie Policy explains how Roost uses cookies and similar technologies when you visit and interact with our website and application. By continuing to use Roost, you consent to the use of cookies as described in this policy. If you do not agree, you can manage or disable cookies through your browser settings as outlined below.

What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the site owners.

Cookies can be:

  • Session Cookies: Temporary cookies that are deleted from your device when you close your browser.
  • Persistent Cookies: Cookies that remain on your device for a set period or until you manually delete them.
  • First-Party Cookies: Cookies set by Roost directly.
  • Third-Party Cookies: Cookies set by external services we use, such as payment processors or analytics providers.

How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

These cookies are strictly necessary for Roost to function properly. Without them, you would not be able to use core features of the Service. Essential cookies handle:

  • Authentication: Keeping you signed in to your account as you navigate between pages.
  • Security: Protecting against cross-site request forgery (CSRF) and other security threats.
  • Session Management: Remembering your session state and preferences during a single visit.
  • Load Balancing: Distributing traffic across servers to ensure the Service remains responsive.

Functionality Cookies

These cookies allow Roost to remember choices you make and provide enhanced, personalized features:

  • Preferences: Remembering your settings such as currency, language, and notification preferences.
  • Household Context: Maintaining your active household selection and view preferences.
  • UI State: Preserving layout choices, collapsed sections, and other interface customizations.

Analytics Cookies

These cookies help us understand how users interact with Roost so we can improve the Service:

  • Usage Patterns: Which features are used most, how users navigate the app, and where they encounter issues.
  • Performance: Page load times, error rates, and other performance metrics.
  • Aggregated Data: All analytics data is collected in an anonymized, aggregated form. We do not use analytics cookies to identify individual users.

Third-Party Cookies

Some cookies are placed by third-party services we use to operate and improve Roost:

  • Stripe: Our payment processor may set cookies when you interact with billing pages or checkout flows. These cookies are necessary for secure payment processing and fraud prevention. See Stripe's Privacy Policy for more details.
  • Analytics Providers: We use third-party analytics tools that may set cookies to collect anonymous usage data. These tools help us understand trends and improve the user experience.

We carefully vet all third-party services and require them to adhere to strict data protection standards. We do not allow third-party advertising cookies on Roost.

Managing Cookies

You have the right to decide whether to accept or reject cookies. Here's how you can manage your cookie preferences:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or alert you when a cookie is being set.
  • Opt-Out Links: For third-party analytics cookies, you can opt out using the tools provided by the analytics service.
  • Device Settings: On mobile devices, you can often manage cookie preferences through your device's privacy or security settings.

Please note that disabling essential cookies may impact the functionality of Roost. Some features — such as staying signed in, saving preferences, or processing payments — may not work properly without certain cookies.

For more information on managing cookies in popular browsers, visit:

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, our practices, or legal requirements. When we make changes:

  • We will post the updated policy on this page with a revised "Last updated" date.
  • We will notify you via email or through an in-app notification if the changes are significant.
  • We encourage you to review this page periodically to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For more information about how we handle your personal data, please see our Privacy Policy.